At The BYU Office of IT, I was a technical writer on the User Experience team. This role was located in Provo, Utah, and was from September 2019 to October 2020. My main responsibilities included:
- Conducting research and generating reports used to make major decisions at BYU
- Writing and editing copy for various websites and documents
Other skills and areas of expertise that I worked on as a technical writer include:
- Project documentation
- Web and app copy
- Project management documents
- Business documents
- Mobile push notification copy
- Knowledge base articles
- User manuals and written instructions
- Diagrams
- Marketing content
- Style guide enforcement
Project Examples From The BYU Office of IT