TECHNICAL WRITER AT THE BYU OFFICE OF IT

At The BYU Office of IT, I was a technical writer on the User Experience team. This role was located in Provo, Utah, and was from September 2019 to October 2020. My main responsibilities included:
  • Conducting research and generating reports used to make major decisions at BYU
  • Writing and editing copy for various websites and documents
Other skills and areas of expertise that I worked on as a technical writer include:
  • Project documentation
  • Web and app copy
  • Project management documents
  • Business documents
  • Mobile push notification copy
  • Knowledge base articles
  • User manuals and written instructions
  • Diagrams
  • Marketing content
  • Style guide enforcement
Project Examples From The BYU Office of IT